Civility & Etiquette Centre, LLC 


info@civilitycentre.com  / 
 
(813) 579-7087 or (727) 559-1224  
___________________________________________
 
Refinement, Professionalism, Etiquette, Civility,  Diversity,
Cross-Cultural Communications 

Clients & Testimonials
Ms. Barclay brings extensive experience to business professionals and related organizations. Some organizations that Ms. Barclay has provided consulting and/or training:

Associations / Membership Organizations
American Business Women's Association 
American Society for Training & Devel. - Suncoast
Edina Country Club
eWomen Network
Intl. Assoc. of Administrative Professionals – St. Paul
Intl. Assoc. of Administrative Professionals – TC West
Minnesota Bankers Association
National Concierge Association 
North Dakota Soybean Council
North Dakota Trade Office
Sales & Marketing Executives International
The Affair      

Construction / Manufacturing / Real Estate /
Energy / Communications
APi National Service Group
Bell South
Geronimo Energy
Goodman Group
Jeanie Premium Products, Inc.
John Deere
Masonite
Maytag
Special Expeditions Marine
Uni-Systems 
Werner Electric

Education
Academy of Holy Angels
Anoka County School Administrators
Metropolitan State University
Pepin Academy, Tampa, FL
Redeemer Lutheran School, Wayzata
Santa Fe College, Gainesville, FL
Univ. of MN, Civil Service Bargaining Unit
Univ. of MN, Computer Science & Engineering
Univ. of MN, Controller’s Department
Univ. of MN, School of Dentistry
Univ. of MN, School of Design, Housing & Apparel
Upward Bound 

Finance / Legal
Aegon (Law Department)
Assoc. Legal Administrators, Miami 
Assoc. Legal Administrators, Orlando
Assoc. Legal Administrators, Sarasota 
Faegre & Benson LLP
Fish & Richardson
Fowler White Boggs Banker
League of Minnesota Cities
National Association of Legal Professionals
PricewaterhouseCoopers (PwC) 

Government
City of Columbus, OH
Social Security Administration


Healthcare / Insurance

Allina
Atlantic Training Zone, LLC 
AvMed Health Plans
CIBA Vision
Colon & Rectal Surgery Association
Karen Singer, M.D. P.A.
MetLife
PacifiCare
Specialists in General Surgery
UnitedHealthcare
 

Human Resources / Staffing
Administaff
Drake Beam Morin (DBM)
Human Resource Professionals of MN
MacDonald Training Center
Opportunity Works, Inc.
Pinellas Professionals Network (Div. of CareerSource)
RiseSmart


 

"Laura Barclay has presented "Navigating the Nuances of the Business Meal" for our
senior-level DBM clients twice now, and each session has received rave reviews. The clients found the content current and extremely applicable to them both personally and professionally. Laura's warm presentation and command of her topic combined to create an engaging and stimulating learning session. Thank you, Laura, for offering your sage wisdom to benefit our transitioning executive clients!"
    Gina Potito, Lead Consultant, DBM

"Laura, You are full of great ideas and I appreciate the sounding board!”
     
M.D., Business Consultant
      
"Thank you for speaking at our monthly SMEI meeting. It was a wonderful opportunity for our members and guests to be reminded of the importance of proper office communication and e-mail etiquette."
     R.G.A., President & CEO,
     
Sales & Marketing Executives, Inc.

“I have thoroughly enjoyed working with you. I have appreciated your guidance periodically throughout the year as I have asked questions on processes and systems. For example, I have appreciated your prompt response … and was able to leverage some of the materials you gave me to build a case for (the project). Your efficient manner, your ability to share knowledge from other projects you have worked on, and your communication style, are truly exemplary. With your assistance I have been able to make great strides in building a strategy for (the department). Thank you for your support and assistance!”  
      
M.S. (PwC, Coaching Client)

"Thank you for speaking at our chapter meeting. Your topic was right on target and very informative."
     L.J., Dickinson & Gibbons, P.A., Assoc.
     of Legal Administrators, Sarasota Manatee  
 

"Again, it was a pleasure listening to you and learning from your presentation yesterday. Etiquette seems so simple, but it is complex and important. I know I picked up quite a few good tips to use at lunch/dinner interviews. I made notes on your handout and will keep it in my review folder that I have set up to look at every time before I go into an interview."

     Participant, Pinellas Professionals Network