Civility & Etiquette Centre, LLC  / 
(813) 579-7087 or (727) 559-1224  
Refinement, Professionalism, Etiquette, Civility,  Diversity,
Cross-Cultural Communications 

Staff Refinement

For businesses to function optimally, all members of the team need to be involved. Your administrative staff are key members in serving clients – both internally and externally. Administrative staff are often the first contact a client has with the firm and they can be key in maintaining positive client relations. Etiquette, protocol, and communication skills are essential for optimal client service and interoffice effectiveness. 


  • Building Positive Work Relationships
  • Business Etiquette Essentials for Women
  • Etiquette for Effective Interoffice Interactions
  • Office Communication in the 21st Century
  • Protocol for Effective Client Interactions 
  • Your Professional Image