Minneapolis Civility & Etiquette Centre, LLC
Staff Refinement
For businesses to function optimally, all members of the team need to be involved. Your administrative staff are key members in serving clients – both internally (i.e., partners, associates, paralegals) and externally. Administrative staff are often the first contact a client has with the firm and they can be key in maintaining positive client relations. Etiquette, protocol, and communication skills are essential for optimal client service and interoffice effectiveness.
Classes