Ph: 727.559.1224
E: info@civilitycentre.com

CIVILITY & ETIQUETTE CENTRE, LLC


FREQUENTLY ASKED QUESTIONS

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​​​​​​​​Who is the Refined Lawyer™ program for?
The Refined Lawyer™ program is designed for lawyers with up to six years of experience, however seasoned lawyers and summer associates will also benefit by participating in the program. 

What does my membership provide?
The  Refined Lawyer™ program provides you with the opportunity to build your interpersonal communication to better serve your clients, work associates, the court, and your career! You receive:

  • Exclusive Members Only Group where you can ask questions, encourage others, and review resources and previous sessions, 
  • Monthly Live Group Coaching Calls on specific topics. 
  • Bi-weekly Coffee Chats with Laura. These are more informal and provide you with the opportunity to ask your burning questions and/or to share examples.
  • Quarterly pre-recorded topic-based training.
  • Industry best practices reports.
  • Monthly Memo filled with such items as tips, success stories, scenarios, resources, and more!
  • 24/7 Access to the Private Member Portal which holds resources and the content library for ready tools for you.
  • Opportunities to ask your questions prior to our group calls. Your question may be featured! (Confidentially with the group if choose.) Or Laura can reply to you personally.  


How long is my commitment?
The subscription to the Refined Lawyer™ program is annual. It is an automatic renewal. Should you wish to cancel your renewal, simply provide a 30-day email notice to support@refinedlawyer.com. 
 
Can I join at any time?
Yes! You may join at any time. All previously recorded sessions will be in the Membership Portal for you to access.


What is the Monthly schedule?
The schedule will be shared in the Membership Portal. No need to feel overwhelmed. Attend as your schedule permits and access the Member Portal for the recorded sessions. Each month you can plan on: 

  • One Topic Driven Monthly Group Coaching Call
  • Two Coffee Chats with Coach Laura (send your questions to Laura prior to the chat if you are unable to attend)
  • Monthly Memo
  • New Resources in the Private Membership Group Portal


Laura is in the private membership community every day, so you can always ask her your burning questions if you find yourself struggling. 

I don't have time to attend all the sessions. Will I lose out?
The Refined Lawyer™ program has been designed for the busy lawyer. Attend the live sessions as your schedule permits. All group sessions will be recorded for future review so you won't miss out. In addition, you may send your burning questions to Laura for a private reply as applicable.  

Do I Earn CLE Credits? Are there certificates for participation in the program?
The program is not certified for CLE credits. As it is not a course per se, and instead is a coaching program, you would need to check with your state accrediting board.

Certificates are not generally provided, however, should you need a certificate to submit for applicable CLE credit, contact Laura at support@refinedlawyer.com.  


Can I send all my associates and/or all of my firm's attorneys to the Refined Lawyer™ coaching program?

Yes. You may also consider an exclusive customized coaching program for your associates and/or firm. A customized program would be dedicated to your firm only, tackling specific issues your attorneys face in their interactions with peers, clients, staff, and in the courtroom.


Can I send my staff to the Refined Lawyer™ program?

The Refined Lawyer™ is dedicated to attorneys at this time. However, you may consider a customized coaching program that is dedicated for your entire firm, or exclusively for your staff.


Another tool available for your staff are webinars that the Civility & Etiquette Centre offers. These may also be customized for your firm.